I’m a business analyst and project manager. I’m currently in the
process of completing my Certified Process
Manager – Practitioner (CPM-P) certification through the Business
Process Management Group.
After I graduated from University of Illinois at Urbana-Champaign with a Bachelor of Arts, I spent a year abroad. I developed a passion for intercultural communication, and decided to pursue a Masters of Arts in Communication Studies from Arizona
State University. It was an intense learning experience and I was able to refine my writing skills and develop my analysis skills. I taught public speaking, conducted several anthropological studies, and absorbed new perspectives.
Soon after graduating with my Master of Arts degree, I took on a role as a project manager for a large university. My job was to manage the development of curricula. From there, I moved to a position where I implemented an enterprise imaging and workflow application. I managed the project plan, much of the analysis, and the actual implementation. My expertise with the software allowed me to make the jump to a workflow and imaging vendor as a consultant.
As a consultant, I facilitated meetings with our customers, wrote functional requirements, and spent countless hours liaising between business and technology stakeholders. I integrated our workflow and imaging software into Fortune 1000 companies’ HR, finance, and operations departments.
After the travel got unbearable (around the time my daughter was born), I left the consultant role to help implement another workflow project for a legal network based in my hometown of Chicago. My role was to direct, develop and implement the document automation aspects of the project. To meet the strict deadlines I hired, managed and trained 17 analysts to convert and automate 20,000 legal documents.
Four years after I left the University, my old boss called me to ask if I’d return to help him start a new department called Office of Process Design (OPD). Over the last 3 years, I’ve worked in OPD to help manage projects and do Process Analysis across the organization. Today, I’m spearheading a project to refine the end-to-end process that develops and implements academic programs.