There’s so much discussion in the blogosphere about WHAT BPM is. This conversation is so important–we need to be able to define the space before it can be communicated to our CEO’s, our business units, and our IT departments.
BUT, it would be refreshing to find some discussion regarding HOW to analyze processes. I know there are plenty of training courses out there to help guide the way, but I would love to see some conversations focused on how people analyze processes to create something that is innovative and valuable for our companies and our customers. How are we supposed to define BPM if we do not have a shared understanding of how to do BPM?
Bruce Silver has blogged on how to model processes, and his posts have been very helpful in understanding BPMN. His focus, however, does not seem to be about how to analyze processes either. Can someone point me to a blog or website that focuses on the tricks of the trade?
(As I find links I’ll post them on the sidebar as “Process Analysis Tools”)